Testimonials

Comments about Virtually Delivered Workshops:

  • The Webinar format worked extremely well, and the Webinar break-out sessions were really neat!
  • Really liked the ability of the new version of WebEx for breakout sessions
  • Great at probing and keeping everyone engaged – I was honestly skeptical about the process and learning in this environment. TSD really made it work!
  • I thought the course was great.   This was the best implementation of WebEx for training I have ever experienced.
  • “I do think this is a very good workshop, and you have managed to get the participants actively involved even though it was done via Webinar.  This is not an easy task… Overall evaluation score 4.43 [out of 5]” Key Client – Technical Operation and Partner Enablement Manager, APAC Partner Organization
  • Great job using WebEx. Never expected it to be so engaging.

Comments about TSD Facilitators:

  • The facilitator structured the class such that you HAD to pay attention.  Very well done!!
  • Thought the facilitator made the content very interactive and applied it towards our solutions
  • Facilitator was great. Not only did he teach and make it understandable, but worked one-on-one with me as well.
  • Facilitator was very knowledgeable, a great presenter and made the workshop very enjoyable.
  • Great job, very knowledgeable…  The facilitator didn’t talk above us.
  • The facilitator does a great job of keeping the class focused and moving while ensuring that we get the necessary content.
  • The lead TSD facilitator Art Fromm is one of the best instructors I’ve had from Harvard to MIT, Kudos.
  • Very good job & interactive.  Good job drawing the people out & getting participation.
  • Excellent job.  You facilitate very well and make the course interesting and fun.
  • You did a good job of allowing internal discussion which added a lot of value to me.
  • Knowledgeable and personable.  Able to relate his own experience to us.
  • The facilitator passed the info in a very well thought out means, referencing real scenarios when appropriate.
  • You did a really good job getting the important concepts across – on time- while generating great discussions.
  • Always professional and well prepared.  I very much enjoy TSD training courses.
  • Did a great job – kept us very engaged.
  • Great style and pace in your delivery.  Good work – I enjoyed the 1.5 days in the classroom.
  • Fantastic job keeping the class interested and moving through the material.  Thank you.
  • Class Act, Class Company.

Course Comments:

  • Good insights into Customer Mindset as they go thru decision making process.
  • The framework provides a great new means to developing a deep relationship with the customer.
  • The entire workshop was beneficial, especially the probing questions to customers.
  • The discovery process, understanding how needs outside of IT can positively influence my deal size.
  • The role play always gets me thinking more deeply about the subject.
  • “I am overall very pleased with the services Art have been providing…  We have received fantastic feedback from all the sessions…  I have heard our Partners saying that this is one of the best training they’ve attended.”  Key Client – Business Development Manager, APAC Commercial
  • Very clear explanation of the IRR; ROI; Payback and NPV
  • This will assist me in the planning of which accounts to attack which will mean a better strike rate.
  • The Webinar Mastery workshop is a milestone in internal training history and it has changed the way we deliver webinars; the results have been noticed!
  • Excellent training which allows us SC’s to broach the gap we have with AE’s.
  • Personality traits.  Very helpful to “name” them and have specific ways of dealing with them.
  • Simply one of the BEST overall trainings.  Well delivered.
  • I feel like I’m starting afresh with my career approach.
  • Most relevant training I have experienced in many years.  Brilliant!
  • It was very helpful & relevant to my business requirements.  Thanks!
  • It was a great class and I wish I had it 3 years earlier when I first joined my group.
  • This class will make me think about how I approach future customer meetings.
  • Validates the importance of a structured approach to sales.
  • Well-done.  Opened up new ways to handle situations in my job.
  • This was an excellent course.  Extremely relevant to my job,
  • Very good!  Useful training.  Many are not & this was valuable.
  • Great course–would have been great to have sooner in my career here!
  • Great job, very helpful. I look forward to the follow-up, it will be beneficial to maximizing the success rate!
  • This course was really an eye opener. Clearly I realized that this process can help me in my day to day role.